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Frequently Asked Questions

General​

What is AtlasData?​

AtlasData is an analytics platform that allows you to create white-label portals for Power BI, with data governance, user management, and usage analytics.

How much does AtlasData cost?​

AtlasData offers:

  • Free trial: 14 days with all features
  • Paid plans: Starting at R$ 299/month

Check atlasdata.com.br/precos for details.

Does AtlasData access my data?​

No. AtlasData only displays your Power BI reports. All data remains in your Microsoft/Azure environment.

Setup​

Do I need a Power BI Pro license?​

Yes, for users who will view reports, Power BI Pro or Premium Per User (PPU) is required. Alternatively, you can use Power BI Premium capacity.

Can I use my custom domain?​

Yes, you can configure your own domain like analytics.yourcompany.com. See the White-Label documentation.

How does Service Principal work?​

Service Principal is an application identity in Azure that allows programmatic access to Power BI. See the complete tutorial.

Security​

Is my data secure?​

Yes. AtlasData:

  • Does not store data from your reports
  • Uses encrypted connection (HTTPS)
  • Supports Azure AD authentication
  • Respects Power BI permissions (RLS)

Is AtlasData LGPD compliant?​

Yes. AtlasData allows exporting all user data and respects privacy policies. See Compliance.

How does RLS work?​

Power BI Row-Level Security is respected by AtlasData. Users only see data they have permission for. See configure RLS.

Users​

How many users can I have?​

Depends on the contracted plan:

  • Starter: Up to 10 users
  • Professional: Up to 50 users
  • Enterprise: Unlimited

Can I have different access levels?​

Yes. AtlasData supports:

  • Admin: Full access to the portal
  • Manager: Manages users and reports
  • Viewer: Only views reports

How do I invite new users?​

  1. Go to Users in the menu
  2. Click Invite
  3. Enter the user's email
  4. Select the access level
  5. The user will receive an invitation email

Integration​

Can I use my company's SSO?​

Yes, AtlasData supports Azure AD integration for Single Sign-On. Contact us for setup.

Does AtlasData have an API?​

Yes. See the API documentation for details.

Can I integrate with Slack/Teams?​

Webhooks are available for integration with other tools. See Webhooks.

Support​

How do I get in touch?​

What is the response time?​

  • Paid plans: Up to 4 hours on business days
  • Trial: Up to 24 hours

Where do I report bugs?​

Send an email to suporte@atlasdata.com.br with:

  • Problem description
  • Steps to reproduce
  • Screenshots (if possible)